Groove Collective We People Rarely Smile more. Hi, A friend has bought a second hand Emachine 3240 Desktop with XP sp2 for his young son to learn on. The Antivirus expired in 2005.

# # List of USB ID's # # Maintained by Stephen J. Gowdy # If you have any new entries, please submit them via # # or send. Search for BIOS updates, manuals, drivers and patches for your Acer products. Support Information: Device Type: BIOS / Motherboard Manufacturer: emachine. Interface: PCI / ISA Operating System: Windows XP Home Age of Device.

He as several infections and also the previous owner as left all is details and programs on it. I recommended that he reset it to factory settings and i printed your reset guide for him but he says none of the tips work on that pc. He doesn't have a recovery disc and theres nothing i can find from Google.

I went to Emachine site and the number 3240 is not recognised. If anyone can help me with more information i would be gratefull. My friend is not really up on computers so if theres a way to do it ill have a go for him and put some Antivirus on it. Hi and Welcome to TSF! There is no reason that he needs to do a factory restore unless he wants too.

You can have him contact our Virus team to remove the virus. Then install Microsoft Security Essentials to keep him safe. It is a free Security Software provided by Microsoft. --------- If you are going to contact our virus team: Please read all of the instructions found here: After reading all of the instructions found above, post the required logs here: Do not post any logs here! ----------- If you wish to do the factory restore: When the computer is booting press F11 repeatedly when the message 'Press F11 to start recovery' is displayed. The recovery will load and display a menu of options. Scroll to the option that says “Full System Restore (with Backup).'